The company started to operate in 2010 and since then achieved a lot. The auto repair service industry was only starting to develop at that time and AstraCars became one of the first companies, providing such services. After some time, a lot of competitors started the damping of their services, however changing the company strategy allowed AstraCars not only reinforce their market position, but became successful more than ever. After a lot of brainstorming they has a clear picture of the market situation and understood, that they need one more market segment, which is full cycle auto services, which they brought to life. Nowadays company not only has their stable source of income from their all time clients, but also they have learnt how to attract new customers by optimizing business processes and reach their goals, from year to year achieve and exceed their set budgets and increase their turnover and profits.
Nowadays the company has a steady stream of income from their frequent customers, that ensures the companies stable future and the great location along with the effective marketing strategy contributes to the constant growth of the company.
- Repare and design of the car
- repare of dents
- oil change
- computer diagnosis
- painting and repainting
- body repare workshop
- landing gear
- engine repair
- repare of the gear box
- electronic repairs and etc
Premises and equipment:
The total size of the premises – 4, 000 sqft as per on the lease agreement (inclusive of hangar, shed made of bricks)
CRM Software for the reports in the autoservice, «Attendace» software
New marketing promotional banners
Business Processes, Standarts, SOPs and manuals
High profitability and profit margins, high quality services for our clients and their satisfaction, high speed and quality of the provided repairs were achieved by implementation of the Standards of the customer service, improvements on the repair technology, implementation of job descriptions and Standard operational procedures.
Interface of the receivable expert,
Time and service standards
The system for the spare part matching
Block for the communication with clients and etc
The market for auto services is one of the fast growing markets in the UAE with estimate growth margin of 10% per year.
There are not that many competitors offering full cycle repair and now it's the best time to enter the market
This market is the most risk free from the crisis fluctuation.
Auto repair service is one of the most profitable type of business
Relationship with suppliers:
We have reached agreements and established relations with the following companies:
Munich Spare parts (spare parts for german, American, European cars)
Middle East (spare parts for german, American, European cars)
Burj Almanar (spare parts for american cars)
Almani (spare parts for Toyota, japan, korean cars)
Bolton LLC (spare parts for german, American cars)
Galaxy (spare parts for Toyota cars)
MIPA (car paints)
UGARIT (car paints)
Al Quoz is a centrally placed area between Sheikh Zayed Road and Al Khail Road, surrounded by many of the known shopping facilities and parks. The area, populated by Emiratis and western expats, is divided into residential and industrial parts. The location attracts constant foot traffic from shoppers, commuters and residents living in this densely populated area.
Personnel 4 people:
- Painter, salary 4000 AED
- Assistant Mechanic , salary 3000 AED
- Mechanic, salary 3000 AED
- Mechanic, salary 3000 AED
DED license per year – AED 15,000
Local sponsor per year – AED 10,000
Establishment year – 2010
- Type: Sole Establishment, which means that the company has only one shareholder.